Customer Service Representative

Customer Service Representative

Location: New York Pay: $18.50/hr Schedule: Monday–Friday, 8:30 AM – 5:30 PM

Job Overview

We are hiring a Customer Service Representative for one of the largest parking management companies in the U.S. This role involves assisting customers, handling inquiries, and ensuring a smooth service experience.

Responsibilities

• Handle customer inquiries via phone, email, and in person
• Resolve issues in a timely and professional manner
• Provide information about services and policies
• Maintain accurate customer records
• Support daily operations as needed

Requirements

• Previous customer service experience preferred
• Strong communication skills
• Basic computer knowledge
• Ability to multitask in a fast-paced environment
• Professional and friendly attitude

Benefits include medical, dental, vision, and paid sick time

Noor Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.

This position requires the ability to perform the essential functions of the role, which may include standing for extended periods, bending, reaching, and lifting up to 50 pounds on an occasional basis, with or without reasonable accommodation. Physical demands may vary depending on assignment and client-site requirements