Communication Skills, Customer Support/Service, Lift/Move 50 Pounds, Multitasking, Operational Support, Operations, Physical Demands, Problem Solving Skills, Resolve Customer Issues, Time Management, Track Customer Issues
LOCATION
New York, NY
POSTED
3 days ago
Job Title: Customer Service Representative Location: New York Pay: $18.50/hr Schedule: Monday-Friday, 8:30 AM - 5:30 PM
Job Overview: We are hiring a Customer Service Representative for one of the largest parking management companies in the U.S. This role involves assisting customers, handling inquiries, and ensuring a smooth service experience.
Responsibilities:
Handle customer inquiries via phone, email, and in person
Resolve issues in a timely and professional manner
Provide information about services and policies
Maintain accurate customer records
Support daily operations as needed
Requirements:
Previous customer service experience preferred
Strong communication skills
Basic computer knowledge
Ability to multitask in a fast-paced environment
Professional and friendly attitude Benefits information Benefits include medical, dental, vision, and paid sick time
Equal Employment Opportunity Statement:
Noor Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic."
Physical Requirements:
This position requires the ability to perform the essential functions of the role, which may include standing for extended periods, bending, reaching, and lifting up to 50 pounds on an occasional basis, with or without reasonable accommodation. Physical demands may vary depending on assignment and client-site requirements