Benefits:- Company parties
- Free uniforms
- Training & development
Responsibilities:
- Handle customer inquiries and complaints
- Provide information about the products and services
- Answer multi-line phone and schedule service calls
- Document and update customer records based on interactions in QuickBooks system
- Develop and maintain a knowledge base of the evolving products and services
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Qualifications:
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask, work in fast pace office setting
- Positive and professional demeanor
- Excellent written and verbal communication skills
- Previous experience with Quickbooks and Google Calendar preferred
- Must be able to commute to both locations
Compensation: $25,000.00 to $38,000.00
Location: 160 Rubber Avenue, Naugatuck, CT 06770 AND 460 New Britain Avenue Newington, CT 06111
Skills: Build Rapport
Calendaring
Communication Skills
Customer Service
Data Entry
Multi Tasking
QuickBooks Software
Sales Experience
Fast Paced
Organized