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Customer Service Representative

Ferrari's Appliance

Newington, CT

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JOB DETAILS
SALARY
$25,000–$38,000 Per Year
SKILLS
Calendar Management, Communication Skills, Customer Support/Service, Data Entry, Establish Priorities, Google Apps, Intuit Quickbooks, Knowledge Base, Multitasking, Organizational Skills, Presentation/Verbal Skills, Resolve Customer Issues, Sales, Training/Teaching, Writing Skills
LOCATION
Newington, CT
POSTED
30+ days ago
Benefits:
  • Company parties
  • Free uniforms
  • Training & development

Responsibilities:


  • Handle customer inquiries and complaints
  • Provide information about the products and services
  • Answer multi-line phone and schedule service calls
  • Document and update customer records based on interactions in QuickBooks system
  • Develop and maintain a knowledge base of the evolving products and services
?Qualifications:


  • Previous experience in customer service, sales, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask, work in fast pace office setting
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
  • Previous experience with Quickbooks and Google Calendar preferred
  • Must be able to commute to both locations 

Compensation: $25,000.00 to $38,000.00
Location: 160 Rubber Avenue, Naugatuck, CT 06770 AND 460 New Britain Avenue Newington, CT 06111
Skills: Build Rapport
Calendaring
Communication Skills
Customer Service
Data Entry
Multi Tasking
QuickBooks Software
Sales Experience
Fast Paced
Organized


About the Company

F

Ferrari's Appliance

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