Minuteman Press Norfolk is seeking a motivated, dependable, and customer-focused individual to join our team. We are a full-service printing, marketing, signage, apparel, and promotional products company that helps local businesses succeed.
This is more than a customer service position. Every member of our team plays an important role in serving our customers and supporting one another. If you're someone who enjoys learning new skills, solving problems, and working in a fast-paced environment, we'd love to meet you.
Responsibilities
Provide exceptional customer service in person, over the phone, and by email. Prepare estimates, process orders, and keep customers informed throughout their projects. Answer questions about printing, signs, apparel, promotional products, and marketing services. Follow up on customer quotes and ongoing jobs. Review artwork and coordinate projects with the production team. Assist with packaging, quality control, and order pickup when needed. Keep the showroom organized and welcoming. Jump in wherever needed—because at Minuteman Press, teamwork comes first.
Qualifications
High school diploma/GED
Previous experience as a Customer Service Representative or in a similar role is preferred
Comfortable using computers and customer management software
Excellent phone and verbal communication skills
Understanding of active listening techniques
Ability to work well under pressure
Highly organized with the ability to prioritize projects and manage time effectively
Numbers & Facts
Location
norfolk, VA
Job Type
Full-time
Skills
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Dental Insuranceunmatched
Establish Prioritiesunmatched
Health Insuranceunmatched
High School Diplomaunmatched
Marketingunmatched
Order Processingunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Printingunmatched
Problem Solving Skillsunmatched
Product Marketingunmatched
Project/Program Coordinationunmatched
Promotional Productsunmatched
Quality Controlunmatched
Systems Administration/Managementunmatched
Team Playerunmatched
Time Managementunmatched
Vision Planunmatched
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