Customer Service Representative

Requirements<\/h3>

Promptly and professionally answer and respond to customer inquiries via phone, email, and text.
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· Accurately process and manage orders, ensuring timely follow -up.
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· Act as the primary point of contact for the PSEG account and other designated clients.
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· Keep precise records of customer interactions and transactions.
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· Work collaboratively with internal teams to efficiently resolve customer issues.
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· Contribute to the overall efficiency and smooth functioning of the office.
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· Undertake additional duties and responsibilities as assigned by management.
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Qualifications:
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· High school diploma or equivalent.
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· Strong communication and interpersonal skills.
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· Excellent organizational and multitasking capabilities.
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· Detail -oriented with the capacity to manage multiple priorities.
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· Proficient in Microsoft Office and comfortable with CRM systems.
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· Previous customer service experience is preferred.
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Benefits<\/h3>

What We Offer:
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· Competitive hourly wages with consistent work hours of 40 - 50 hours per week.
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· A comprehensive benefits package, including healthcare and retirement plans.
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· A generous paid time off (PTO) program.
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· A stable and supportive work environment within a respected family -owned company.
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· A commitment to sustainability and environmentally responsible practices.
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