Customer Service Representative

Get to know us Stairways Behavioral Health (SBH) has been serving the Erie community since 1961 by providing mental health care and addiction treatment to persons at any stage of their life. SBH provides services to more than 6,000 consumers.

Career Opportunities at Stairways Behavioral Health

New Posting Counselor- DAOP Erie, PA 16505 Counselor - Drug & Alcohol Outpatient Erie, PA $17.10 - $19.76 Non-exempt; full-time hourly position Comprehensive Benefits Package Now offering DailyPay; A financial wellness platform that enables employees to access earned wages before payday. Commitment Bonus Up to $3000 for D&A Counselor Paid in installments at 6 months and 1 year of continued employment

Position Summary: This position is responsible for conducting bio-psycho-social assessments to determine appropriate placement levels for outpatient dual diagnosis care. The incumbent also facilitates individual and group counseling sessions to provide clients with opportunities to explore recovery issues and work toward mutually determined recovery goals.

Minimum Qualifications:

• Bachelors level degree in related field or equivalent education and experience as determined by agency standards and guidelines of position.
• Must have valid Pennsylvania licensure or Pennsylvania Certification Board credentials, including LPC, LCSW, LSW, CAAC, CADC, CAADC, or CSS or be able to acquire licensure or credentials within two (2) years of hire.
• Minimum of 1 year clinical experience.
• Preferably in a D&A setting.
• Valid drivers license with access to a vehicle during scheduled work hours.

Benefits:

• Generous Paid Leave - including Paid Time Off, holidays, and personal days.
• Comprehensive Insurance Coverage - medical, dental, vision, life, and long-term disability.
• Flexible Spending Account (FSA).
• Retirement Plan with employer contributions.
• Pet Insurance options.
• Public Service Loan Forgiveness Program eligibility (if applicable).
• Employee Assistance Program (EAP) for confidential support and resources.
• Additional Perks - and more!

About Us: Today, Stairways Behavioral Health is the most progressive mental health care provider in Erie, serving more than 8,000 people annually and employing more than 280 full and part-time mental health professionals. The conviction of the founders remains Stairways mission 60 years later, focusing primarily on adults. Stairways in an affiliate of Journey Health System, headquartered in Bradford, PA.

Stairways Mission: Stairways Behavioral Health assists persons with mental health care and addiction needs at any stage of life in their recovery by providing comprehensive rehabilitation, treatment, and supports essential for living, working, learning and participating fully in the community.

New Posting: Rehabilitation Coordinator - RTFA - BU Erie, PA 16505 Rehabilitation Coordinator - Residential Treatment Facility for Adults - BUErie, PA $22.47/hr - $26.57/hr + $1.25/hr shift differential for 2nd shift Hourly Full-time Monday to Friday 2nd Shift (3pm - 11pm) Now offering DailyPay; A financial wellness platform that enables employees to access earned wages before payday. Comprehensive Benefits Package

Position Summary: This position is responsible for the coordination and implementation of client treatment plans that address the needs and interests of all residents in the RTFA. The incumbent is responsible for assisting in the coordination of referrals, conducting client intakes, gathering all relevant information needed to develop treatment strategies that will help the client in achieving his/her goals, and organizing and coordinating program discharges. Crisis management and resolution are also important functions of this position.

Minimum Qualifications:

• Bachelors level degree in a related field with at least two years of related full-time (or equivalent) experience; or Masters level degree in a related field with at least one year of related full-time (or equivalent) experience.
• Ability to effectively work with persons with mental illness and/or developmental disabilities and implement treatment plans for their program participation.
• Valid drivers license with access to a vehicle during scheduled work hours.

Benefits:

• Generous Paid Leave - including Paid Time Off, holidays, and personal days.
• Comprehensive Insurance Coverage - medical, dental, vision, life, and long-term disability.
• Flexible Spending Account (FSA).
• Retirement Plan with employer contributions.
• Pet Insurance options.
• Public Service Loan Forgiveness Program eligibility (if applicable).
• Employee Assistance Program (EAP) for confidential support and resources.
• Additional Perks - and more!

About Us: Today, Stairways Behavioral Health is the most progressive mental health care provider in Erie, serving more than 8,000 people annually and employing more than 280 full and part-time mental health professionals. The conviction of the founders remains Stairways mission 60 years later, focusing primarily on adults. Stairways in an affiliate of Journey Health System, headquartered in Bradford, PA.

Stairways Mission: Stairways Behavioral Health assists persons with mental health care and addiction needs at any stage of life in their recovery by providing comprehensive rehabilitation, treatment, and supports essential for living, working, learning and participating fully in the community.

New Posting: Blended Case Manager- ERIE Erie, PA 16505 Blended Case Manager Erie, PA $18.38/hr - $21.24/hr Hourly Full-time Now offering DailyPay; A financial wellness platform that enables employees to access earned wages before payday. Comprehensive Benefits Package

Position Summary: The position is responsible for assisting individuals in obtaining mental health support services by creation, coordination and implementation of goal plans which incorporate recovery principles as well as resource coordination needs. The incumbent in this position identifies, links, monitors, serves as a resource and supports the activities which assist individuals and their families within the mental health service system. Crisis management and resolution are also important functions in this position.

Minimum Qualifications:

• Bachelors level degree in related field or equivalent education and experience as determined by agency standards and guidelines of position.
• Valid drivers license and access to a vehicle during scheduled work hours.

Benefits:

• Generous Paid Leave - including Paid Time Off, holidays, and personal days.
• Comprehensive Insurance Coverage - medical, dental, vision, life, and long-term disability.
• Flexible Spending Account (FSA).
• Retirement Plan with employer contributions.
• Pet Insurance options.
• Public Service Loan Forgiveness Program eligibility (if applicable).
• Employee Assistance Program (EAP) for confidential support and resources.
• Additional Perks - and more!

About Us: Today, Stairways Behavioral Health is the most progressive mental health care provider in Erie, serving more than 8,000 people annually and employing more than 280 full and part-time mental health professionals. The conviction of the founders remains Stairways mission 60 years later, focusing primarily on adults. Stairways in an affiliate of Journey Health System, headquartered in Bradford, PA.

Stairways Mission: Stairways Behavioral Health assists persons with mental health care and addiction needs at any stage of life in their recovery by providing comprehensive rehabilitation, treatment, and supports essential for living, working, learning and participating fully in the community.

New Posting: Counselor - Part-time - Gage Erie, PA 16505 Counselor - Part-time - Gage HouseErie, PA $19.67/hr - $22.73/hr Hourly Part-time Now offering DailyPay; A financial wellness platform that enables employees to access earned wages before payday.

Position Summary: This position is responsible for the treatment and care coordination for clients at Gage House. Duties include: level of care assessments, intake/orientation, developing and implementing preliminary and comprehensive treatment plans, as well as providing individual and group counseling to provide clients with the opportunity to work towards treatment goals and explore recovery. The incumbent will also coordinate aftercare services for services after discharge. The incumbent is responsible for the documentation of these services within the timelines designated by the agency and regulatory bodies.

Minimum Qualifications:

• Bachelors level degree in related field or equivalent education and experience as determined by agency standards and guidelines of position.
• Must have valid Pennsylvania licensure or Pennsylvania Certification Board credentials, including LPC, LCSW, LSW, CAAC, CADC, CAADC, or CSS or be able to acquire licensure or credentials within two (2) years of hire.
• Valid drivers license with access to a vehicle during scheduled work hours.

Benefits:

• Generous Paid Leave - including Paid Time Off, holidays, and personal days.
• Comprehensive Insurance Coverage - medical, dental, vision, life, and long-term disability.
• Flexible Spending Account (FSA).
• Retirement Plan with employer contributions.
• Pet Insurance options.
• Public Service Loan Forgiveness Program eligibility (if applicable).
• Employee Assistance Program (EAP) for confidential support and resources.
• Additional Perks - and more!

About Us: Today, Stairways Behavioral Health is the most progressive mental health care provider in Erie, serving more than 8,000 people annually and employing more than 280 full and part-time mental health professionals. The conviction of the founders remains Stairways mission 60 years later, focusing primarily on adults. Stairways in an affiliate of Journey Health System, headquartered in Bradford, PA.

Stairways Mission: Stairways Behavioral Health assists persons with mental health care and addiction needs at any stage of life in their recovery by providing comprehensive rehabilitation, treatment, and supports essential for living, working, learning and participating fully in the community.

New Posting: Clinical Care Specialist- PCH Erie, PA 16505 Clinical Care Specialist - Personal Care Home Erie, PA $17.10 - $19.76 Hourly Full-Time