Customer Service Representative

We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. This position has potential for full time and pay depends on experience.

Responsibilities:

• Handle customer inquiries and complaints
• Provide information about the products and services
• Troubleshoot and resolve product issues and concerns
• Document and update customer records based on interactions
• Develop and maintain a knowledge base of the evolving products and services

​Qualifications:

• Previous experience in customer service, sales, or other related fields
• Ability to build rapport with clients
• Ability to prioritize and multitask
• Positive and professional demeanor
• Excellent written and verbal communication skills

Ridge Cleaners is a family owned and operated business, dedicated to providing the highest level of quality and customer service. The company was established in 1946. In 1987, the Sebastian family took ownership and over the past 37 years they have consistently worked to develop new and effective ways to improve the convenience of dry cleaning, while keeping with current technology.