Communication Skills, Community Support, Customer Acquisition, Customer Relations, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Customer/Client Research, English Language, Exceeded Sales Goal, Follow Through, Health Maintenance, Inside Sales, Interpersonal Skills, Lead Generation, Lead Management, Multilingual, Needs Assessment, Organizational Skills, Performance Metrics, Revenue Growth, Sales, Sales Closing Skills, Sales Pipeline, Soccer, Spanish Language
America’s Got Soccer is one of the fastest-growing youth soccer programs in the country. We’re passionate about delivering fun, high-energy experiences that create lasting memories for kids and their families.
We’re looking for a Customer Service Representative to join our growing sales team. This is a full-time, in-office role focused on building relationships with families, creating opportunities, and closing deals. If you're someone who thrives in a competitive environment, loves the hustle, and gets excited about hitting targets and driving growth — we want to hear from you.
Drive Enrollment Growth
- Conduct high-volume inbound and outbound calls, emails, and follow-ups
- Convert inquiries into registrations for camps, leagues, and programs
Lead Generation & Pipeline Management
- Proactively generate new leads through outreach and follow-ups
- Build, manage, and maintain a healthy sales pipeline
- Track all interactions accurately using CRM systems
Customer Relationship Building
- Build strong rapport with parents and guardians
- Understand customer needs and recommend best-fit programs
- Deliver a high-energy, positive, and professional experience
Sales Execution
- Confidently present program offerings and value propositions
- Overcome objections and close enrollments
- Consistently meet or exceed individual sales targets
Bilingual Customer Support
- Communicate fluently in both English and Spanish
- Ensure all families feel supported, informed, and confident
Cross-Team Collaboration
- Work closely with operations and program teams
- Share customer insights and feedback to improve offerings
Requirements
- Competitive Drive to Win
- You are goal-oriented and motivated by performance metrics
- Proven Sales Experience
- Background in inside sales, lead generation, or customer acquisition
- Demonstrated ability to close deals and hit targets
- Pipeline & CRM Discipline
- Experience managing leads and tracking activity in CRM systems
- Organized and consistent in follow-ups
- Strong Communication Skills
- Confident, clear, and engaging communicator
- Excellent interpersonal skills with both adults and youth
- Bilingual (English & Spanish)
- Required to effectively support our diverse community
- Self-Starter Mentality
- Able to work independently while contributing to a team environment
- Takes initiative without needing constant direction
Benefits
Compensation: From $17.50 per hour
C
Community Sports Partners