Sign upLog in
Customer Service Jobs in Oklahoma City, OK

Customer Service Representative

Amerivet

Oklahoma City, OK

Apply
JOB DETAILS
SKILLS
Administrative Skills, Calendar Management, Customer Relations, Customer Support/Service, Detail Oriented, Develop and Maintain Customers, Documentation, Electronic Medical Records, Establish Priorities, Insurance, Medical Terminology, Medical Treatment, Mentoring, Multitasking, Problem Solving Skills, Retail, Service Delivery, Student Loans, Team Player, Telephone Skills, Vaccination, Veterinary Medicine
LOCATION
Oklahoma City, OK
POSTED
Today
Client Service Representative

Job Description:
We are looking for a personable and skilled Client Service Representative (CSR) to join our team! As the primary point of contact at our clinic, you will play a crucial role in ensuring every client interaction-whether over the phone or in person-results in a positive and memorable impression. Your ability to create a welcoming environment and deliver exceptional service will be key to our success.

CSR Responsibilities:
  • Workflow Management: Optimizes daily schedules by prioritizing appointments, client education, and triaging lobby needs (vaccines, wellness, retail).
  • Communication: Manages a multi-line phone system, handles calls/messages, and provides a warm, professional welcome.
  • Client Care & Compassion: Delivers exceptional service, remains calm during emergencies, and manages emotional or difficult client interactions with empathy.
  • Administrative Duties: Accurately processes payments, maintains precise client/pet records, and handles documentation (scanning, emailing, etc.).
  • General Support: Completes all tasks assigned by supervisors.

Qualifications:
  • Ability to properly prioritize and complete tasks simultaneously
  • Ability to problem solve and adapt to multiple situations
  • Excellent customer service skills
  • Computer efficiency
  • Very detail-oriented
  • Preferred: Experience with Veterinary Electronic Medical Records (Cornerstone, ezyVet etc.)
  • Preferred: One year of customer service representative experience
  • Preferred: Knowledge of veterinary medical terminology and procedures
  • Preferred: HS Diploma or educational equivalent

Benefits & Job Type
  • Full or Part-Time8-12 hours Shifts
  • up to 40 hours per week
  • Weekend, evening and holiday shifts required
  • Opportunities for advancement
  • Comprehensive medical, dental, and vision insurance401(k) matching
  • PTO

At AmeriVet, we're committed to your growth, development, well-being, and success. We empower team members with the resources, support, and opportunities needed to thrive in their careers and make a lasting impact in our communities.

Here's what you can expect when you join our team:
  • Tailored development programs, mentorship, and career pathing to help you achieve your unique goals.
  • Competitive pay, performance bonuses, 401(k) matching, and student loan assistance to foster your financial well-being.
  • Health, dental, vision, life insurance, and mental health resources to support your overall well-being.
  • Generous paid time off and holidays, because your personal time matters.
  • A supportive, collaborative environment where everyone feels a sense of belonging.

Please note: Any Benefits listed above apply to full-time employees.

At AmeriVet, your unique skills and passion are celebrated, and every team member has the tools to thrive. Our people-focused approach is centered on helping you grow in your career while making a meaningful impact on the communities we serve.

About the Company

A

Amerivet

Resume Resources

Free Resume TemplatesFree Resume Builder

Similar Job Searches

Attendant JobsCustomer Service Representative Jobs