Customer Service Representative

Encore Vet Group

Old Bridge, NJ

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JOB DETAILS

SALARY

SKILLS

Animal Care, Calendar Management, Career Development, Customer Support/Service, Employee Assistance Plan, Energy Efficiency, Fast Food, Healthcare, Hospital, Interpersonal Skills, Life Insurance, Medical Records, Medicine, Military, Multitasking, Organizational Skills, Patient Charts, Record Keeping, Team Lead/Manager, Team Player, Veterinary Hospital, Veterinary Medicine

LOCATION

Old Bridge, NJ

POSTED

2 days ago

OverviewBe the first smile they see. The voice they trust. The heart of our front desk.At Route 516 Animal Hospital, we're more than just a veterinary clinic - we're a team that leads with compassion, connection, and care. We're looking for a Part-Time Customer Service Representative to join usand bring warmth, efficiency, and energy to our front desk.Why you'll love us:* Team First Culture- We treat every pet like family and value every team member like gold, creating a supportive and caring environment.* Cutting-Edge Care with Heart - Our full-service hospital offers advanced medicine and services like wellness care and surgery, all delivered with genuine compassion.* Growth & Teamwork Culture - We believe in building strong relationships, embracing teamwork over ego, and constantly learning and leveling up together.What you'll be doing:* Greeting clients with warmth and professionalism, in person and on the phone.* Scheduling appointments and managing daily workflow.* Answering questions and providing clear, compassionate client education.* Maintaining accurate records and updating patient files.* Supporting the veterinary team with communication and coordination.* Processing payments and checking clients in and out.* Helping to ensure a calm, organized, and welcoming lobby experience.You are...* A people person who loves to create great experiences from the first phone call to the final tail wag.* Organized and detail-obsessed, keeping appointments, records, and communication running smoothly.* A master multitasker who stays cool and kind even during the busiest times.* Tech-savvy and confident navigating digital systems and patient charts.* Calm, clear, and compassionate, especially when pet parents are stressed.* Eager to grow your skills in a hospital that values professional development and team culture.What's in it for you?* Competitive pay, based on experience* Medical, dental, vision, and life insurance* Free virtual mental healthcare for household (13+)* Generous CE allowance + paid CE time* Uniform allowance* Pet care discounts for your personal pets* PTO, floating holidays, parental leave, and military leave* A robust Employee Assistance Program (from finances to wellness and everything in between)* Access to Encore Vet Group's library of training, CE, and career development resources* A 401(k) with up to 5% company match.Want to work somewhere you can grow, belong, and be part of something special? Apply today!Check us out: rt516vet.comRoute 516 Animal Hospital is proud to be partnered by Encore Vet Group - see what that means for you: www.encorevet.comEncore Vet Group is a community of veterinary hospitals that share a passion for the profession and a strong commitment to those who provide veterinary care. We are dedicated to a great culture, strong leadership, and high-quality medicine. Veterinary practice success doesn't happen without these key ingredients.Our hospitals maintain the culture and atmosphere of a private veterinary practice while gaining access to collective resources and veterinary business management expertise to help lead their teams forward and shape their future. Whether you're a veterinarian, technician, or support staff, our focus is to support you in doing what you love - caring for animals while advancing your career.Pay RangeUSD $16.00 - USD $18.00 /Hr.

About the Company

Encore Vet Group

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