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Customer Service Representative ONSITE

Veterans Sourcing Group

Wilmington, DE

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JOB DETAILS
SALARY
SKILLS
Communication Skills, Customer Support/Service, Detail Oriented, Establish Priorities, Fax Machines, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Presentation/Verbal Skills, Professional Services, Retirement Plan, Team Player, Time Management, Writing Skills
LOCATION
Wilmington, DE
POSTED
30+ days ago
Customer Service Representative ONSITE
Pay Rate: $14/hr W2
Contract through April 2024
Location: Onsite - 503 Carr Road Wilmington DE 19809

Job Summary:
Entry level, responding to customer requests needing duplicate 1099s

Job Description:
  • Pension Customer Service Representative: you will be responsible for providing personalized and professional service to participants of over 630 Pension Plans in response to incoming inquiries related to their 1099 tax forms.
  • This may include updating addresses, mailing, emailing, or faxing duplicate copies of annuitants 1099 tax form.
  • Respond positively to participant incoming calls, providing a high level of service and quality that exceeds customer expectation.
  • Provide necessary and appropriate assistance in the completion of the 1099 request both phone and mail.
  • Coordinate duties and tasks by effective prioritization of responsibilities and time management.
What we are looking for:
  • Attention to detail and accuracy
  • Excellent written and oral communication skills
  • Good problem solving and analytical skills
  • Strong Customer and Team Orientation
  • Ability to work independently with minimal supervision
  • Proficient in MS Office: Word, Excel, and Outlook

About the Company

V

Veterans Sourcing Group

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