Job Description
JSG is hiring a Order Entry Clerk / Customer Service Representative for a TEMP-HIRE position in Orange, CA!
PAY RATE: $18-$19 DOE
Job Description:
The Customer Service Representative is expected to maintain, build, and create strong relationships with our customers. He/she should represent the company in a positive light by helping our customers to the best of her abilities, striving for continuous improvement. Some responsibilities include but are not limited to:
- Answer incoming calls in a timely and professional manner
- Process orders and do any necessary follow-up or call-backs
- Have an up-to-date knowledge on the companys products and specials
- Interact and help outside sales representatives with customer requests/inquiries
- Maintain our customer database
- Provide excellent customer service for walk-in customers
- Assist customers in placing their orders by providing product knowledge
- Understand and learn company internal processes
- Receive and resolve customer issues in a professional manner
- Process online quotations and orders
- Help create driver route sheets
- Complete all other tasks and responsibilities as assigned
** Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
Numbers & Facts
| Location | Orange, CA |
| Industry | Staffing/Employment Agencies |
| Salary | $18–$19 Per Hour |
| Company Size | 1,000 to 1,499 employees |
| Year Founded | 1984 |
| Website | https://www.jsginc.com/ |
About Company
At JSG, We Understand People
It is our mission to empower people, help our clients reach their goals, and hire motivated individuals.
Since our start in 1984, we’ve worked hard to establish our present position as the most effective cross-industry staffing and consulting solution available.
Headquartered in Chicago, IL with local offices throughout the United States and Canada, JSG proudly serves a diverse range of industries with the right solutions to help clients reach their company goals. Our client-centric approach enables us to create personalized solutions for businesses in need of top-tier talent. Our dedication doesn’t stop at our clients. We strive to connect candidates with opportunities that match their skills and goals. More than just a go-between, we are a dependable bridge, uniting top talent with suitable opportunities, facilitating shared opportunities and growth.
Skills
- Continuous Improvementunmatched
- Customer Relationsunmatched
- Customer Support/Serviceunmatched
- Database Administrationunmatched
- Develop and Maintain Customersunmatched
- Field Salesunmatched
- Order Processingunmatched
- Resolve Customer Issuesunmatched
- Telephone Skillsunmatched
- Time Managementunmatched
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