The Customer Service Representative (CSR) provides exceptional support to internal and external customers, acting as the first point of contact. Their primary role is to facilitate vehicle releases from body shops or other locations, while offering solutions that enhance the customer experience. The position involves answering calls, supporting chat and email inquiries, and ensuring call resolution by utilizing company resources. Candidates should have at least one year of office support or customer service experience, strong communication skills, attention to detail, and proficiency with MS Office. Bilingual skills are a plus. The role offers a pay range of $18.00-$20.29/hour, with benefits including health coverage, 401k, employee stock plans, paid holidays, and more. The company values diversity, inclusion, and collaboration, fostering a workplace where employees feel appreciated and inspired.
Position may require occasional overtime. E-Verify participation is required for U.S. applicants.