Customer Service Representative

First Federal Savings Bank is hiring a full-time Customer Service Representative for our Ottawa branch. Our CSRs are responsible for building customer relationships and developing business with existing and prospective customers. This position is responsible for processing customer account transactions, providing high-quality customer service, and proactively promoting all First Federal Savings Bank products and services. Why You Should Join the First Federal Team:Comprehensive benefit packageTailored training to meet your individual needsCasual Jean Fridays & Saturdays with First Federal shirt providedGreat schedule - no nights or Sundays.Paid time off, including days off for your birthday and work anniversaryKnowledge, Skills and Abilities we are looking for:Great customer service skillsPositive, friendly attitudeExcellent attention to detailWillingness to learnTeam playerPreferred Experience:Previous retail sales and/or customer service experience orPrevious teller or banking experienceBenefits:The pay range is $16.00 - $18.00 per hour.We value candidates with relevant education and experience but are also open to training the right individual. The pay range is designed to accommodate varying levels of education and experience.Comprehensive benefit package includes medical, dental, vision and life insurance, AD&D, long-term disability, 401k plan with employer matching, paid time off including vacation, sick, holidays, birthday, and work anniversary.First Federal Savings Bank is an Equal Opportunity Employer. Application or submission of a resume does not guarantee employment.