Customer Service Representative – Outbound Call Team

Burnett Specialists

Houston, TX

JOB DETAILS
LOCATION
Houston, TX
POSTED
3 days ago

? West Houston Area
? $20–$25/hour DOE
? Full-Time Temporary Opportunity | 1–2 Month Project
? Monday–Friday | 8:00 AM–5:00 PM

Do you thrive in a fast-paced environment and enjoy connecting with people over the phone? A growing company in the West Houston area is seeking energetic, motivated Customer Service Representatives to support a high-volume outreach project. This role is perfect for someone who is confident on the phone, organized, and driven by results.

What You’ll Do
  • Make a high volume of outbound calls to existing customers to coordinate scheduling and provide updates
  • Build rapport with customers while delivering a professional and positive experience
  • Follow structured call scripts and communication templates to ensure consistency and efficiency
  • Track call activity, appointment scheduling, and customer interactions using Microsoft Excel and internal systems
  • Review and update customer information for accuracy through research and verification
  • Assist in documenting workflows, procedures, and process improvements
  • Support onboarding and training efforts for new team members as needed
  • Help maintain organized records and ensure smooth project operations

What We’re Looking For
  • Strong customer service and communication skills with confidence speaking on the phone
  • Comfortable making 100+ outbound calls per day in a fast-paced environment
  • Positive attitude with the ability to stay motivated and engaging throughout the day
  • Strong organizational skills and attention to detail
  • Proficiency with Microsoft Excel and general computer systems
  • Ability to multitask, prioritize, and meet deadlines
  • Previous call center, customer service, scheduling, or outreach experience preferred
  • Some college coursework is a plus

Why You’ll Love This Opportunity
  • Competitive pay with a steady weekday schedule
  • Fast-paced team environment with supportive leadership
  • Opportunity to build customer service, operations, and project coordination experience
  • Great fit for motivated individuals who enjoy phone-based communication and problem-solving

? If you’re a strong communicator who enjoys staying busy and making an impact through customer interactions, we’d love to hear from you!

About the Company

B

Burnett Specialists