Remote Customer Service Representative - Must live in Palm Bay, Florida
Provide customer support to consumers via telephone and/or Internet, e.g., instant message, email. Handle customer inquiries and resolve simple and basic support issues, such as address changes, processing orders, warranty or billing/payment. For product or service-related issues, will move customer to appropriate Product Support Specialist.
What you will be doing:
Provide excellent customer service to high-value clients.
Assisting with account and product inquiries while also performing account maintenance.
Establish a professional rapport with each client.
What you will need:
The ability to work in a fast-paced environment.
Excellent verbal and written communication skills as well as above average computer abilities.
High school diploma or GED
Banking experience is preferred
Experience working in a high-volume call center preferred.
High school diploma or GED.
What we offer you:
A career at (Company Name) is more than just a job. It's the change to shape the future of fintech. At (Company Name), we offer you:
A voice in the future of fintech
Always-on learning and development
Collaborative work environment
Opportunities to give back
Competitive salary and benefits
Numbers & Facts
Location
Palm Bay, FL
Skills
Banking Servicesunmatched
Billingunmatched
Call Centersunmatched
Call Volumeunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Support/Serviceunmatched
High School Diplomaunmatched
Order Processingunmatched
Presentation/Verbal Skillsunmatched
Product Supportunmatched
Resolve Customer Issuesunmatched
Team Playerunmatched
Writing Skillsunmatched
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