Computer Systems, Credit Cards, Customer Support/Service, Emergency Response, Event Management, Identify Issues, Property Rentals, Rentals, Telephone Skills, Transaction Processing/Management
JOB SUMMARY
This position is responsible for providing front-line customer service to visitors and patrons and processing program registrations.
OTHER DUTIES INCLUDE
- Greets walk-in traffic. Answers phone calls and handles appropriately. Answers questions about the organization, its facilities and programs. Directs patrons to rooms and events.
- Registers, completes refunds and transfers requests for customers for programs, events and membership passes using computer system.
- Books rentals for rooms, facility usage and field houses.
- Accepts payments and processes transactions.
- Balances daily work deposits (cash, checks, credit cards) for all areas including front desk and also open gym and indoor pool.
- Issue and process field house permits and key deposits.
- Sorts & distributes internal & external mail.
- Crosstrain to work as a venue supervisor for rentals and events.
- Troubleshoots customer service issues that may arise, including use of website registration.
- Responds to emergency situations.
QUALIFICATIONS
High School diploma or equivalent required. Some college strongly preferred. Will consider significant and material experience in lieu of formal education. At least 3 years relevant experience desired.
SCHEDULING & PAY: This is a part time, year-round hourly (non-exempt) position.
- Weekday morning shifts Mon, Fri; 8:45am-2:00pm
- Weekend shifts Saturday 8:45am - 3:30pm
Opportunity for additional hours through rentals and shift coverage. Target hiring range is $17-$19 per hour depending on qualifications and experience.
APPLY ONLINE!
Visit us at www.GlenviewParks.org - click on "Jobs" at the top of the homepage
INTERNAL APPLICANTS
Email a letter of intent and current resume directly to Jill Bruns at
Phone: 224-521-2560 or jill.bruns@glenviewparks.org
Application Deadline: Open Until Filled
If interested, please apply early. Recruiting and interviewing will begin immediately.
The Glenview Park District is an Equal Opportunity Employer.