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Customer Service Representative - Part-time

Area Temps

Aurora, OH

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JOB DETAILS
SKILLS
Change Requests/Orders, Communication Skills, Customer Relationship Management (CRM) Systems, Customer Service Systems, Customer Support/Service, Data Management, Insurance, Microsoft Excel, Microsoft Word, Organizational Skills, Plan Meetings, Sales Prospecting, Time Management
LOCATION
Aurora, OH
POSTED
1 day ago

Are you ready to elevate your career with an esteemed insurance agency? We are seeking a talented Customer Service Representative to join our team and bring a touch of excellence to our operations. This part-time role offers 20 to 24 hours per week, providing the perfect balance for your schedule.

Key Responsibilities:

  • Exemplify exceptional phone etiquette to engage clients with warm and professional greetings
  • Enhance your proficiency in data management by updating client information in CRM systems, showcasing expertise in Microsoft Word and Excel
  • Act as a reliable point of contact for both prospective and current clients, offering timely and effective support
  • Efficiently organize agent appointment kits, demonstrating superior coordination skills
  • Facilitate communication with insurance carriers on various matters such as cancellation letters, change requests, and updates
  • Showcase your technical prowess by uploading monthly renewals from carriers into the CRM system
  • Collaborate with the team on special projects, including the annual open enrollment event, which may require additional commitment, including some Saturdays

About the Company

A

Area Temps

Temp Agencies Cleveland | Temp Agencies Akron

For over 30 years, Area Temps has been a human resource staffing partner for both employers and job seekers in the Northeast Ohio area, delivering the quality and value of a large firm, combined with the personal service of a local company. With five locations, we serve Cuyahoga, Lake, Lorain, Summit, Medina, Geauga, Portage and Ashtabula counties.

We were established in 1987 with the goal of providing quality temporary workers and personalized service to our customers.  Innovative strategies for applicant recruiting, screening, testing, training, retention and customer satisfaction have helped us become one of Northeast Ohio’s largest employers.

  • Full-Service Staffing Agency.
    Every year we match thousands of quality employees with rewarding office, technical, skilled trades, industrial and professional opportunities.
  • City Search Applicant Network.
    Our interactive centralized network links our five locations, providing unprecedented access to over 80,000 personally interviewed and performance-rated applicants. Clients are guaranteed the best candidates, and job seekers have access to the best career opportunities in Northeast Ohio.
  • Quality Employees.
    We assess our candidates with skill-specific interviewing, online skills testing, as well as internal and client-generated performance ratings. Employees with the highest ratings are considered first for available assignments.
  • Personalized Service.
    On-site visits help our account representatives create solutions that are specifically tailored to each client company’s needs. And our staffing supervisors have personally met, interviewed and evaluated every candidate we refer.
  • Exceptional Value.
    From customized orientation and training videos, to our unconditional guarantee, to free computer software testing and training, we go the extra mile to deliver outstanding value.
  • Ongoing Training.
    Our staff continually participates in formal and on-the-job training, as well as continuing education, to improve the results and overall quality of the staffing solutions we deliver.

COMPANY SIZE
50 to 99 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1987
WEBSITE
http://www.areatemps.com

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