Customer Service Representative/part-time (Community Corrections)
Salary
$19.84 - $23.31 Hourly
Location
Chesterfield, VA
Job Type
Part-Time
Job Number
26-00856
Department
Community Corrections Services
Opening Date
06/15/2026
Closing Date
6/28/2026 11:59 PM Eastern
Minimum Qualifications
Chesterfield Community Corrections Services provides supervision, case management and supportive services to individuals under pretrial and local probation supervision in Chesterfield County and the City of Colonial Heights.
Position Overview
We are seeking a dependable and motivated part-time Customer Service Representative to join our fast-paced, high-volume Local Probation and Pretrial Agency. This front-line role serves as the first point of contact for the public and provides essential clerical support to multiple units within Community Corrections.
WE'RE HIRING!
Customer Service Representative (Part-Time)
Be the first smile people see and the heartbeat of a fast-paced Local Probation & Pretrial Agency!
Why You'll Love This Role:
This position is a part of an approved Career Development Plan (CDP) and offers career progression opportunities and salary incentives, as funding permits, based on performance, qualifications, and experience.
What You'll Do:
What You Bring:
If you're energetic, dependable, and love helping people - this is YOUR job.
Current valid driver's license and good driving record required. Based on the Virginia DMV point system, records must not reflect a total of six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months. Out-of-state driving records must be obtained by applicant and presented at time of interview. Records must reflect at least three years of history and be dated within thirty days of interview date.
Pre-employment drug testing, FBI criminal background check, and education/degree verification required.
This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent criminal background check. Must be a US citizen or have been a lawful resident of the US for the past ten consecutive years.
This position is considered Safety Sensitive and is subject to random drug and alcohol testing.
Shift
28 hours/week between 8:30 a.m. - 5:00 p.m. Monday - Friday
Work Location
Community Corrections Services
Chesterfield County is an Equal Opportunity Employer Committed to Workforce Diversity, Equity, and Inclusion
For information on county benefits, view Employee Benefits Summary.
01
Do you have a high school diploma or GED? (Please answer accurately. Failure to respond accurately will result in disqualification from consideration.)
02
How many years of experience do you have working in a fast-paced, high volume setting? (Please answer accurately. Failure to respond accurately will result in disqualification from consideration.)
03
How many years of professional experience do you have with the criminal justice system? (Please answer accurately. Failure to respond accurately will result in disqualification from consideration.)
04
How many years of front-line customer service experience do you have? (Please answer accurately. Failure to answer accurately will result in disqualification from consideration.)
Required Question
Employer Chesterfield County
Address Human Resources Department
9901 Lori Road / P.O. Box 40
Chesterfield, Virginia, 23832
Phone 804-748-1551 (Office)
Website http://www.chesterfield.gov