This full-time Customer Service Representative role offers $18.00-$20.00 hourly in a Pocomoke, MD office.
As a CSR, you will act as a liaison, providing product and service information, resolving customer issues promptly, and managing account maintenance tasks such as payments, address updates, and reconciliation.
You will assist customers via phone and in person, handle complaints, research problems, and perform administrative duties like mailing invoices and month-end statements.
Skills required include strong communication, computer proficiency, organization, and flexibility.
This sedentary role involves working in a professional office environment, using standard equipment, with some physical activities like lifting up to 25 pounds and occasional bending or stooping.