Sign upLog in
Customer Service Jobs in Philadelphia, PA

Customer Service Representative

Integrated Resources, Inc

Philadelphia, Pennsylvania

Apply
JOB DETAILS
JOB TYPE
Contractor
SKILLS
Call Center Management, Corporate Policies, Customer Support/Service, High School Diploma, Managed Care, Microsoft Windows Operating System, Resolve Customer Issues, Time Management, Typing
LOCATION
Philadelphia, Pennsylvania
POSTED
2 days ago
Customer Service RepresentativeIntegrated Resources Inc.Title: CSRLocation: Philadelphia, PA, 19113Duration: 3+ monthsResponsibilities:Customer Service Representative work under direct supervision in a call center environment, and are responsible for responding in a timely, professional and courteous manner to all customer inquiries.This includes member and/or provider phone calls or correspondence regarding benefit, eligibility or customer issues.Follows internal processes and procedures to ensure all activities are performed in accordance with departmental and company policies and procedures.The ideal candidate will have the following:High School Diploma or GED required.Minimum 1 year experience taking in bound/out bound customer calls.1 year prior claims and or customer service experience preferred.Prior experience in the healthcare or managed care industry preferred.Minimum 45 wpm typing skill preferred.Excellent judgment and decision making skills in dealing with customer complaints and sensitive requests required.Ability to use PC applications in a MS Windows based.Qualifications:High School Diploma or GED required.Minimum 1 year experience taking in bound/out bound customer calls.1 year prior claims and or customer service experience preferred.Prior experience in the healthcare or managed care industry preferred.Additional Information:All your information will be kept confidential according to EEO guidelines.

About the Company

I

Integrated Resources, Inc

Resume Resources

Free Resume TemplatesFree Resume Builder

Similar Job Searches

Personal Shopper Jobs in Philadelphia, PACustomer Service Representative Jobs in Lawndale, PACustomer Service Representative Jobs in Melrose Park, PACustomer Service Representative Jobs in Camden, NJCustomer Service Representative Jobs in Cherry Hill, NJ