We are seeking a dynamic Customer Service Representative to support our clients via phone, email, and fax. The role involves providing exceptional customer service, accurately entering data, managing CRM and order batches, and ensuring timely order processing and payment follow-up. The ideal candidate is friendly, detail-oriented, and comfortable working in a fast-paced environment, with at least 1 year of customer service experience, proficiency in Microsoft Office, and bilingual skills (English/Spanish) preferred. This position requires strong communication and organizational skills, the ability to multitask, and a positive attitude. Physical demands include sitting, using hands, and lifting up to 20 pounds. The work environment is an office setting, emphasizing teamwork and professionalism, with opportunities for growth and development. Equal employment opportunity is upheld.