We are seeking a Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
Responsibilities:
Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Schedule appointments
Patient file processing
Post insurance payments
Communicate effectively with team
Qualifications:
Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Scheduling experience
Apple Computer experience
Organizational Skills
\nCompany Description
Sales and service of Custom Power and Manual Wheelchairs. Custom Vehicles Adaptations for disabled Drivers.
Company Description
Sales and service of Custom Power and Manual Wheelchairs.\r\nCustom Vehicles Adaptations for disabled Drivers.
Numbers & Facts
Location
Pittsburg, CA
Skills
Appleunmatched
Calendar Managementunmatched
Communication Skillsunmatched
Computer Skillsunmatched
Customer Support/Serviceunmatched
Disability Accommodationsunmatched
Establish Prioritiesunmatched
Identify Issuesunmatched
Insuranceunmatched
Knowledge Baseunmatched
Medical Recordsunmatched
Multitaskingunmatched
Organizational Skillsunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Resolve Customer Issuesunmatched
Salesunmatched
Writing Skillsunmatched
🎯
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