Customer Service Representative

Monica Conroy - GEICO Local Office

Pittsburgh, PA

JOB DETAILS
SKILLS
Communication Skills, Customer Relations, Customer Support/Service, Database Administration, Detail Oriented, Health Plan, Insurance, Lead Generation, Marketing, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Promotional Programs, Record Keeping, Revenue Growth, Sales, Team Player, Training/Teaching, Writing Skills
LOCATION
Pittsburgh, PA
POSTED
30+ days ago
Benefits:
  • Opportunity for advancement
  • 401(k) matching
  • Bonus based on performance
  • Training & development

Benefits/Perks:
  • Paid time off (vacation and/or sick days)
  • Growth potential
  • Salary plus commission/bonus
  • 401k with employer match
  • Health benefit
  • Other local perks offered
Position Overview: 
 Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for an insurance agent may be the career for you!
 
Responsibilities:
  1. Outbound Calls: Make proactive outbound calls to potential customers using provided lists or databases. Introduce products or services, engaging customers in meaningful conversations.
  2. Sales and Lead Generation: Promote and sell products or services directly to customers. Strive to meet or exceed individual or team sales targets and quotas.
  3. Customer Engagement: Build rapport and relationships with potential customers through active listening and tailored sales pitches. Maintain a professional demeanor and positive attitude.
  4. Database Management: Accurately record customer information, responses, and sales outcomes in designated systems. Keep records organized and up-to-date.
  5. Follow-Up: Conduct follow-up calls to potential customers who have shown interest but have not yet made a purchase. Provide additional information and address concerns to convert leads into sales.
Requirements:
  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal, and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem-solving
  • Able to learn computer functions
  • Ability to work in a team environment
  • Property/Casualty license must be obtained within 60 days of hire

About the Company

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Monica Conroy - GEICO Local Office