Customer Service Representative

Steel Dynamics, Inc.

Pittsburgh, Pennsylvania

JOB DETAILS
SKILLS
Analysis Skills, Communication Skills, Customer Support/Service, Detail Oriented, Exceeded Sales Goal, Inside Sales, Interpersonal Skills, Marketing, Microsoft Office, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Sales, Time Management, Writing Skills
LOCATION
Pittsburgh, Pennsylvania
POSTED
10 days ago
Subsidiary: Steel Dynamics Overview:

Assisting and backing up the Inside Sales Representative team.

Responsibilities:
    • Working with Inside Sales on orders, reports, analysis, etc.
    • Providing ISR backup when they are out
    • Monitoring and expediting of production and shipments
    • Exceeding customer expectations for timely responses and communication
    • Working internally with all departments to provide exceptional customer service
    • Meeting or exceeding monthly shipping goals
    • Meeting or exceeding key departmental measurements
Qualifications:

Required

      • A minimum two-year Associates degree
      • Effective written and verbal communication skills
      • Detail-oriented and well organized
      • Customer service passion and attitude
      • Problem-solving skills and experience
      • Willing to go the ‘extra mile’ for service and problem resolution
      • Able to work with people from all organizational levels and backgrounds
      • Proficiency with Microsoft Office and PC applications

Preferred

  • An accredited four-year Bachelor’s degree in business, marketing, or related field
  • Three or more years of Customer Service or Sales experience

 

Steel Dynamics, Inc., and all affiliated entities are equal opportunity employers.

About the Company

S

Steel Dynamics, Inc.

Steel Dynamics, Inc. (NASDAQ-STLD) is unique among American steel companies. Founded in 1993, it is the youngest of America’s major steel companies. The company's initial public offering occurred in 1996. It quickly grew to become one of the nation’s premier carbon steel producers. Steel Dynamics' historic growth is a combination of organic capacity greenfield additions and strategic acquisitions. By adding upstream assets that provide raw materials needed to produce high quality steel at each of its steel mills, and bridging downstream assets that fabricate a variety of high quality steel products, Steel Dynamics has broadened its product portfolio and expanded its market diversity. Steel Dynamics, Inc. offers: • Competitive Salary and Bonus Compensation Packages • Aggressive 401k Match • Profit Sharing • Stock Options • Employee Stock Purchase Program • Relocation and temporary living expenses
COMPANY SIZE
5,000 to 9,999 employees
INDUSTRY
Metals and Minerals
WEBSITE
http://www.steeldynamics.com