Customer Service Representative

Howard Hanna

Pittsburgh, PA

JOB DETAILS
SKILLS
Best Practices, Communication Skills, Compensation and Benefits, Cross-Selling, Customer Relations, Customer Satisfaction, Customer Support/Service, Customer Training, Dental Insurance, Detail Oriented, Documentation, Health Insurance, Industry Standards, Insurance, Interpersonal Skills, Life Insurance, Property and Casualty Insurance, Record Keeping, Regulatory Compliance, Resolve Customer Issues, Team Player, Up-Selling, Vision Plan
LOCATION
Pittsburgh, PA
POSTED
3 days ago
Job OverviewProperty & Casualty Customer Service Representative - Howard Hanna InsuranceAs a Customer Service Representative, you'll guide clients through their insurance needs, answer questions, and ensure they feel confident and supported.We're more than an agency-we're a community-focused team that values collaboration, growth, and exceptional service. Your work will directly impact clients' peace of mind while helping you build a rewarding career.Grow your career. Make an impact. Join our team today!Benefits* Annual Base Salary + Bonus Opportunities* Paid Time Off (PTO)* Health Insurance* Dental Insurance* Vision Insurance* Life Insurance* Hands on Training* Mon-Fri Schedule* Career Growth Opportunities* Retirement Plan* Competitive compensation and benefits package* Ongoing training and professional development opportunities* Supportive, inclusive, and growth-focused workplace culture* Opportunities to advance within the company and broaden your insurance expertise* work with a recognized Best Practices Agency* Fun & Friendly Co-workers* Bonus OpportunitiesRequirements* Active Property & Casualty insurance license (required)* Strong communication and interpersonal skills* Passion for educating and helping clients understand their insurance options* Proven ability to identify opportunities for cross-selling and account expansion* Attention to detail and commitment to regulatory compliance* Team-oriented attitude and a drive for continuous improvementResponsibilities* Deliver exceptional customer service to existing clients, resolving inquiries with empathy and expertise* Educate policyholders on coverage details, policy changes, and insurance solutions to help them make informed decisions* Identify opportunities to cross-sell and up-sell additional products and services, building stronger client relationships* Maintain accurate records and documentation in compliance with industry standards* Collaborate with a supportive team dedicated to client satisfaction and professional growthRemote Type:NoJob Type:Full-TimeJob Category:Customer Service RepresentativeLocation:1000 Gamma Dr.,Pittsburgh,PA,15238,USAbout UsHoward Hanna Insurance Services provides a one-stop shop for all things insurance, with options for home, auto, umbrella, life, and business and commercial.Why Join UsAt Howard Hanna Insurance Services, we believe in protecting what matters most-your peace of mind. As a leading player in the insurance industry, we pride ourselves on our energetic team of professionals dedicated to delivering tailored solutions with exceptional service. Join a dynamic workplace that fosters growth, collaboration, and innovation. With our commitment to both clients and employees, there's no better place to build your career and make a real impact. Choose us, where your future is our priority!

About the Company

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Howard Hanna