Customer Service Representative

AMMON Staffing

Plaquemine, LA

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JOB DETAILS

SALARY

SKILLS

Administrative Skills, Business Administration, Business Solutions, Communication Skills, Customer Relations, Customer Support/Service, Data Quality, Detail Oriented, Develop and Maintain Customers, Documentation, Information Technology & Information Systems, Inventory Management, Logistics, Microsoft Excel, Microsoft Office, Microsoft Outlook, Microsoft Word, Multitasking, Needs Assessment, Organizational Skills, Presentation/Verbal Skills, Problem Solving Skills, Procedure Development, SAP, Service Delivery, Time Management, Transportation and Logistics, Warehousing, Writing Skills

LOCATION

Plaquemine, LA

POSTED

1 day ago

Company: AMMON Staffing
Job Title: Customer Service Representative
Job Type: Full-Time
Location: Plaquemine, LA
Pay: $18.00 per hour
Work Setting: Office / Administrative / LogisticsSupport

Job Overview

AMMON Staffing is recruiting Customer Service Representatives for a full-time office-based opportunity with a logistics and transportation service provider in Plaquemine, LA.

This position is responsible for supporting client accounts, entering and maintaining accurate information in company systems, communicating with customers by phone and email, and helping resolve service or account-related issues as they arise.

The ideal candidate will have prior experience in an office, administrative, customer service, logistics, or transportation-related role. Candidates with experience working in SAP or similar business software systems are strongly encouraged to apply.

This position offers the opportunity for growth based on performance, reliability, professionalism, and ability to learn the company's processes.

Key Responsibilities

Responsibilities may include, but are not limited to:

Managing assigned customer accounts and providing day-to-day support
Developing a strong understanding of customer needs and acting as a customer advocate
Entering, updating, and maintaining accurate customer, order, inventory, and service information
Communicating with customers by email and phone to provide updates and resolve issues
Processing customer requests in a timely and accurate manner
Managing inventory information and maintaining up-to-date system records
Serving as a liaison between customers and internal operations teams
Coordinating with internal departments to help ensure smooth service delivery
Responding to customer complaints or concerns professionally and promptly
Using company systems to track activity, update records, and support customer service functions
Using Microsoft Outlook, Word, and Excel for daily communication and documentation

Qualifications

Qualified candidates should have:

Minimum of 1 year of experience in an office, administrative, customer service, logistics, or transportation support role
Associate's degree in Business Administration or a related field preferred
Strong organizational skills and attention to detail
Strong verbal and written communication skills
Professional phone and email etiquette
Ability to manage multiple tasks and follow up on open items
Proficiency with Microsoft Office, including Outlook, Word, and Excel
Ability to learn company systems and follow established procedures
Dependable work history and professional attitude

Preferred Experience

Experience working in a logistics, transportation, warehouse support, or customer account support environment
Experience using SAP is strongly preferred
Experience managing customer accounts or processing customer requests
Experience with inventory systems, order tracking, or service coordination
Prior experience acting as a liaison between customers and operations teams

Additional Information

Selected candidates should be prepared to participate in client interviews and may be asked to provide a resume for review. This is a full-time opportunity with potential for long-term growth based on performance.

About the Company

AMMON Staffing

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