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Customer Service Representative

PARK AVENUE CLEANERS

Port Arthur, TX

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JOB DETAILS
SKILLS
Communication Skills, Computer Skills, Customer Experience, Customer Satisfaction, Customer Support/Service, Detail Oriented, High School Diploma, Housekeeping/Cleaning, Interpersonal Skills, Inventory Management, Lift/Move 25 Pounds, Loyalty Programs, Organizational Skills, Point of Sale (POS) Systems, Pricing, Problem Solving Skills, Resolve Customer Issues, Special Offers, Time Management, Transaction Processing/Management
LOCATION
Port Arthur, TX
POSTED
1 day ago
Benefits:
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Paid time off

About the Role:
Join PARK AVENUE CLEANERS as a Customer Service Representative and become the friendly face of our Port Arthur location! We are dedicated to providing exceptional service and ensuring our customers leave with a smile. If you love engaging with people and creating positive experiences, this is the perfect opportunity for you!



Responsibilities:
  • Assist customers with inquiries regarding services, pricing, and order status.
  • Process transactions accurately and efficiently using our point-of-sale system.
  • Maintain a clean and organized front counter area to enhance customer experience.
  • Handle customer complaints and feedback with professionalism and empathy.
  • Collaborate with team members to ensure timely service and customer satisfaction.
  • Promote special offers and loyalty programs to enhance customer engagement.
  • Manage inventory of supplies and report any shortages to management.
  • Stay informed about all services offered to provide accurate information to customers.
Requirements:
  • High school diploma or equivalent; previous customer service experience preferred.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment while maintaining attention to detail.
  • Strong problem-solving skills and a positive attitude.
  • Proficiency in using computers and basic office software.
  • Ability to lift up to 25 pounds and stand for extended periods.
  • Flexible availability, including evenings and weekends.
  • Passion for providing outstanding customer service.
About Us:
PARK AVENUE CLEANERS has been serving the Port Arthur community for over 28 years, providing top-notch dry cleaning and laundry services. Our commitment to quality and customer satisfaction has earned us a loyal customer base, and our friendly team makes it a great place to work. Join us, and be part of a company that values its employees and the community!

About the Company

P

PARK AVENUE CLEANERS

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