Customer Service Representative

Job Description:

Now hiring for a Customer Service Representative

Location: Quakertown, PA

Pay Rate: $20.50 per hour

Schedule: Monday - Thursdy | 5:30 AM - 4 PM

Bring Your People Skills. We'll Bring the Opportunity.

Looking for Customer Service Representative jobs in Quakertown where great communication makes a real difference? This opportunity lets you assist customers, solve problems, and build positive relationships while helping deliver outstanding service every day.

If your skills and experience are a good match for this role please apply today. This opportunity is based on a Customer Service Representative career path and is being offered by Staffmark to qualified candidates.

Job Duties

• Previous customer service experience.

Requirements

• Receive goods and issue goods orders through our SAP system.
• Maintain container/trailer information using our yard view program.
• Resolve product or service problems.
• Maintain customer records and paperwork.
• Utilize Google Sheets to update order status as well as maintain required logs.
• Be flexible to help cover other shifts if needed.
• Maintain a digital driver log as drivers arrive and depart from the site.
• Perform other duties as assigned.

Benefits

• Competitive Weekly Pay
• Comprehensive Benefits including medical, dental, and vision coverage.
• Life and Disability Insurance for added peace of mind.
• Optional 401(k) Plan to help you prepare for the future.
• Supportive Team Environment focused on professional growth and customer success.

"The Staffmark team delivered great service but always checking in on the assignment and making sure everything was going well." Staffmark Associate

Answer calls, not job ads. This is the one - Apply now.

What You Will Do

As a Customer Service Representative you will assist customers by answering questions, resolving concerns, processing requests, maintaining accurate records, and providing timely follow-up. You will communicate professionally across multiple channels while documenting interactions, supporting internal teams, and helping deliver a positive customer experience through accurate, responsive, and courteous service.

A Customer Service Representative serves as an important connection between customers and the organization by providing information, resolving concerns, and delivering professional service. This role requires strong communication skills, problem-solving ability, and a genuine commitment to creating positive customer experiences.

Successful Customer Service Representative professionals listen carefully, communicate clearly, and respond to customer needs with patience and professionalism. They help build trust by providing accurate information, resolving issues efficiently, and maintaining positive relationships.

This profession is ideal for individuals who enjoy helping others, solving problems, and contributing to a customer-focused workplace.

About Us

At Staffmark, we connect hardworking people with great companies, creating opportunities that make a lasting impact.

Staffmark is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Staffmark offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Staffmark is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at https://smgroupna.com/privacy-notice-for-candidates-and-employees-contractors. By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.