Customer Service Representative

Customer Service Representative

$24–$28/hour | Full-Time | In-Office | Clancy Brothers Pest Control

Monday–Friday, 8:00 AM – 5:00 PM (Occasional Saturdays)

More Than Just Answering Phones.

If you're someone who thrives on organization, loves fast-paced work, and keeps everything running smoothly, this role is for you. At Clancy Brothers Pest Control, you'll play a key role in operations, customer experience, and team coordination—not just basic customer service.

What You'll Do:

• Answer inbound calls and assist with scheduling & service questions.
• Review and release daily work orders with strong attention to detail.
• Support technicians with routing, updates, and real-time communication.
• Create follow-ups to ensure nothing gets missed.
• Assist with collections (texts, emails, and calls).
• Maintain accurate notes, records, and internal systems.
• Help improve workflows and daily operations.

What We're Looking For:

• Experience in customer service, admin, or office roles.
• Highly organized and detail-oriented.
• Ability to multitask in a fast-paced environment.
• Strong communication skills (phone + written).
• Tech-savvy and quick to learn systems.
• Problem-solver who takes initiative.

Bonus Points If You Have:

• Scheduling or dispatching experience.
• Pest control, home service, or field-service background.
• Collections or account management experience.

Pay & Benefits:

• $24–$28/hour (based on experience).
• Paid Time Off (PTO) + Paid Holidays.
• Performance-based bonuses.
• Ongoing training & development.
• Clear path for growth and advancement.

Why Join Us?

• Stable, growing company with long-term opportunities.
• Team-oriented, supportive environment.
• Role with real impact on daily operations.
• Opportunity to grow into leadership or specialized roles.

Apply Today:

If you're the person who keeps things organized, solves problems quickly, and takes pride in doing things right—we want to meet you.