Customer Service Representative - Remote

Spade Recruiting
  • Jacksonville, FL
  • Remote
  • $50,000–$60,000 Per Year
  • Full-time
  • Instant Apply
Today

Job Description

We are seeking motivated, service-oriented individuals who enjoy helping others and are looking to build a long-term career in a supportive remote environment. In this position, you will work directly with union members and their families, providing guidance on available benefit programs and helping them navigate the enrollment process with confidence.

This is a fully remote opportunity, allowing you to work from home while collaborating with members through virtual meetings, phone calls, and online communication. Comprehensive training and ongoing support are provided to help you succeed from day one.

Job Responsibilities

  • Communicate with members through both inbound and outbound interactions
  • Schedule and conduct virtual appointments to discuss available benefit options
  • Explain program information in a professional, accurate, and easy-to-understand manner
  • Assist members with completing online forms and enrollment documentation
  • Maintain organized and accurate client records
  • Provide follow-up support to ensure a positive member experience
  • Participate in ongoing training, coaching, and professional development programs

What you'll receive:

  • Weekly compensation with additional performance-based bonuses
  • Remote work-from-home
  • Comprehensive onboarding and paid training
  • Continuous mentorship and leadership support
  • Opportunities for career advancement and long-term growth
  • Health benefit options following the probationary period
  • Residual income opportunities for eligible representatives
  • A collaborative team environment focused on professionalism, development, and success

 

Numbers & Facts

LocationJacksonville, FL (
Remote
)
Job TypeFull-time
Salary$50,000–$60,000 Per Year
Additional CompensationCommission, Bonus

Qualifications

  • Strong interpersonal and communication skills
  • Excellent organizational and time-management abilities
  • Comfortable using common computer applications, virtual meeting platforms, and email
  • High school diploma or equivalent
  • Previous experience in customer service, hospitality, retail, or other client-facing roles is an asset, but not required
  • A positive attitude, willingness to learn, and the ability to work independently in a remote setting

Benefits

Performance Bonus, Flexible Schedule, Stock Options, Work From Home, Medical, Dental, Vision

Skills

  • Compensation and Benefitsunmatched
  • Customer Support/Serviceunmatched
  • Online Communicationsunmatched
  • People Managementunmatched
  • Work From Homeunmatched

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