Customer Service Representative - Remote

Spade Recruiting
  • Los Angeles, CA
  • Remote
  • $50,000–$60,000 Per Year
  • Full-time
  • Instant Apply
Today

Job Description

We are seeking dependable, motivated individuals to join our growing remote team and support members who have requested information about available benefit programs.

In this position, you will connect with members through phone, email, and virtual meetings, schedule brief appointments, answer general questions, and assist them through a straightforward online process. You will also help ensure member information is accurate, documentation is completed correctly, and applications are submitted properly.

Previous insurance experience is not required. We provide comprehensive step-by-step training, ongoing support, and the resources needed to help you feel confident and succeed in the role.

What We Offer

  • Weekly pay with performance-based bonuses
  • 100% remote work-from-home opportunity
  • Flexible scheduling options
  • Paid training and ongoing professional development
  • Opportunities for advancement into leadership roles
  • Residual income opportunities
  • Access to health benefit options
  • Supportive team environment with continued mentorship

Job Responsibilities

  • Schedule and coordinate virtual appointments with members
  • Conduct brief, professional meetings through Zoom
  • Answer member questions and provide clear, helpful support
  • Assist members with online applications and required documentation
  • Maintain accurate and organized member records
  • Review information to ensure forms and files are completed correctly
  • Follow established company processes and compliance guidelines
  • Participate in ongoing training and professional development opportunities

Numbers & Facts

LocationLos Angeles, CA (
Remote
)
Job TypeFull-time
Salary$50,000–$60,000 Per Year
Additional CompensationCommission, Bonus

Qualifications

  • Strong written and verbal communication skills
  • Reliable, professional, and well-organized
  • Comfortable communicating with members by phone and video
  • Familiar with email, Zoom, and basic online systems
  • Ability to stay productive and work independently in a remote environment
  • Strong attention to detail and time-management skills
  • Previous customer service or sales experience is an asset but not required
  • Positive, coachable, and willing to learn

Benefits

Performance Bonus, Flexible Schedule, Life Insurance, Stock Options, Work From Home, Medical, Dental, Vision

Skills

  • Compensation and Benefitsunmatched
  • Customer Support/Serviceunmatched
  • Data Qualityunmatched
  • Documentationunmatched
  • Leadershipunmatched
  • Mentoringunmatched
  • Work From Homeunmatched

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