Customer Service Representative (Remote) - Naples Florida Branch FL

Job Description:

Evolve Construction LLC in Naples Florida Branch FL is seeking a motivated Customer Service Representative to join our team. This position will support our clients remotely, ensuring that their needs are met and that their expectations are exceeded. The ideal candidate will have excellent communication skills, be detail-oriented, and have a passion for providing exceptional customer service.

Responsibilities:

• Respond to customer inquiries via phone, email, and chat
• Provide information about our services and products
• Resolve customer issues and complaints in a timely and professional manner
• Maintain accurate records of customer interactions and transactions
• Collaborate with team members to ensure customer satisfaction
• Stay up-to-date on company policies and procedures

Requirements:

• Excellent communication skills
• Strong problem-solving abilities
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office and CRM software
• Previous customer service experience is preferred

About Us:

Evolve Construction LLC is a leading construction company in Sarasota, Florida. We specialize in residential and commercial construction projects, including new construction, remodeling, and renovations. Our team of experienced professionals is dedicated to providing high-quality workmanship and outstanding customer service. At Evolve Construction LLC, we are committed to exceeding our clients' expectations and delivering exceptional results on every project.