About Us
Affordable Landscaping Services is a fast-growing landscaping and maintenance company serving residential and commercial clients across Georgia. We are expanding our remote support team and looking for a reliable, friendly, and organized Customer Service Representative to assist our clients and field teams.
If you enjoy helping people, solving problems, and working from home this position is for you!
Position Overview
The Customer Service Representative will handle incoming calls, schedule appointments, respond to customer questions, and support daily operations. You'll work closely with our dispatch and service crews to ensure clients receive fast and professional service.
Key Responsibilities
Answer and respond to customer calls, emails, and messages
Schedule landscaping services and follow up on upcoming appointments
Provide pricing information and service details
Enter customer data into the system accurately
Assist with billing questions and basic invoice support
Communicate with field teams to coordinate routes and service updates
Resolve customer concerns with a positive, helpful attitude
Maintain detailed records of customer interactions
Qualifications
1+ year of customer service, call center, receptionist, or administrative experience
Strong communication skills (written and verbal)
Comfortable with computers, phone systems, and scheduling tools
Ability to multitask, stay organized, and work independently
Friendly and professional personality
Reliable internet connection
Bilingual English/Spanish
| Location | Tucker, Georgia (Remote) |