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Skills
- Communication Skillsunmatched
- Consumer Brandingunmatched
- Customer Experienceunmatched
- Customer Relationship Management (CRM) Systemsunmatched
- Customer Satisfactionunmatched
- Customer Support/Serviceunmatched
- Identify Issuesunmatched
- Order Processingunmatched
- Organizational Skillsunmatched
- Problem Solving Skillsunmatched
- Returns Processingunmatched
Description
Customer Service Representative
Overview- The Customer Service Representative provides fast, friendly support to customers through phone, email, and chat. This role resolves inquiries, processes requests, and ensures positive, efficient customer experience.
Salary- 41,000-45,000
Why This Opportunity Stands Out for Customer Service Representative
- Supportive team environment with room to grow
- Direct impact on customer satisfaction and brand reputation
- Clear processes, helpful tools, and ongoing training
- A role where strong communication and empathy truly shine
Key Responsibilities for Customer Service Representative
- Respond to customer questions with clarity and professionalism
- Troubleshoot issues and provide effective solutions
- Process orders, returns, and account updates
- Document interactions in the CRM system
- Escalate complex issues when needed
- Contribute to service quality and response-time goals
Qualifications for Customer Service Representative
- High school diploma or equivalent
- 1–3 years of customer service experience preferred
- Strong communication and problem‑solving skills
- Comfortable using CRM tools and basic computer applications
- Ability to stay calm, organized, and customer‑focused
#INJUL2026
Numbers & Facts
| Location | Richfield, OH |
| Industry | Financial Services |
| Salary | $41,000–$45,000 Per Year |
| Company Size | 500 to 999 employees |
| Year Founded | 1994 |
| Website | http://www.cfstaffing.com/ |
About Company
Founded by CPA firms in 1994, Creative Financial Staffing has spent over 30 years helping job seekers and employers succeed. In fall 2025, we rebranded as CFS—a name that reflects our full range of expertise while staying true to the trusted company you know.
CFS is the industry’s leading employee-owned staffing firm, connecting top talent in accounting, finance, technology, and human resources. We provide skilled professionals on both a temporary and permanent basis across diverse industries, leveraging our extensive network to match the right people with the right opportunities.
Our dedication to excellence extends to our award-winning culture, recognized repeatedly for growth, recruiting, workplace environment, and employee support. Honors include Forbes’ “America’s Best Recruiting and Temporary Staffing Firms,” Staffing Industry Analysts’ top U.S. staffing rankings, FlexJobs’ Top 100 Companies for Remote and Hybrid Work, Top Workplaces USA, Newsweek’s Best Practices awards, and more.
