Communication Skills, Construction, Customer Support/Service, Detail Oriented, Multitasking, Organizational Skills, Problem Solving Skills, Project Schedule, Residential Construction, Telephone Skills
LOCATION
Richmond, VA
POSTED
2 days ago
Customer Service Representative
Construction & Home Services
Are you a cool-under-pressure problem solver who loves helping people and keeping things moving? We're a fast-growing construction and home services company looking for a Customer Service Rockstar to be the friendly voice our customers trust.
What You'll Do:
Answer inbound calls and schedule service & project work
Keep jobs organized by location and timing
Turn frustrated callers into happy, repeat customers
Update customer info in our dispatch software
Work closely with managers, technicians, and project teams to keep the day running smoothly
What You Bring:
Customer service experience (phone experience is a big plus!)
Strong communication and problem-solving skills
Ability to juggle tasks in a fast-paced environment
Professional, positive, and detail-oriented mindset
Construction or home services experience preferred
This Role Is Perfect If You: • Are dependable and organized • Thrive in high-energy, high-volume environments • Love helping people and solving problems
Full-time | On-site | Benefits available
Ready to be the voice that makes the difference? Apply today!