Sign upLog in
See more jobs

Customer Service Representative

Lou Bachrodt Auto Group
  • Rockford, Illinois
    30+ days ago

    Job Description

    CUSTOMER SERVICE REPRESENTATIVE – SERVICE DEPARTMENT
    Lou Bachrodt Volkswagen | Rockford, IL
    Lou Bachrodt Volkswagen is looking for an energetic, customer-focused Customer Service Representative to join our Service Department. This position is ideal for someone who enjoys helping customers, staying organized, and working in a fast-paced team environment.
    Responsibilities:
    • Greet and assist service customers
    • Answer incoming calls and schedule service appointments
    • Communicate with customers regarding service needs and vehicle status
    • Maintain accurate customer information in the dealership CRM
    • Follow up with customers after service visits
    • Assist service advisors with customer communication and administrative tasks
    • Help deliver an exceptional customer experience from start to finish
    Qualifications:
    • Outstanding customer service and communication skills
    • Positive attitude and strong work ethic
    • Strong organizational and multitasking abilities
    • Basic computer skills
    • Automotive service experience is a plus but not required
    • Ability to work well in a team environment
    What We Offer:
    • Competitive compensation
    • Medical, Dental, and Vision Insurance
    • 401(k)
    • Paid Vacation
    • Employee Discounts
    • Ongoing Training
    • Career Growth Opportunities with a Family-Owned Dealership Group
    If you are passionate about customer service and want to join a team that values people, process, and professionalism, we want to hear from you.
    Apply today and become part of the Lou Bachrodt Volkswagen team!
    Thank you!!!!!!!!!!!!!!!!!!
     

    Numbers & Facts

    LocationRockford, Illinois

    Skills

    • Administrative Skillsunmatched
    • Automotive Repair and Maintenanceunmatched
    • Calendar Managementunmatched
    • Communication Skillsunmatched
    • Computer Skillsunmatched
    • Customer Experienceunmatched
    • Customer Relationsunmatched
    • Customer Relationship Management (CRM)unmatched
    • Customer Support/Serviceunmatched
    • Data Qualityunmatched
    • Dental Insuranceunmatched
    • Develop and Maintain Customersunmatched
    • Multitaskingunmatched
    • Organizational Skillsunmatched
    • Team Playerunmatched
    • Telephone Skillsunmatched
    • Vision Planunmatched

    Be found by employers

    5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.

    Level up your application

    Professional resume templates

    Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.

    Free resume templates

    Free resume builder

    Improve your existing resume or start from scratch and create a standout, ATS-friendly resume. Add job-specific content, download and apply.

    Free resume builder