Customer Service Representative

Customer Service RepresentativeStarting at $20/hour + Spiffs. On average, our CSRs earn an additional $200-$300 per month through performance incentives.Panama City Beach, FL Part-Time | 20-30 hours/week | Flexible ScheduleA Superior Mechanical has proudly served the Emerald Coast since 2003. As we continue to grow, we're looking for an experienced, confident Customer Service Representative who is comfortable on the phone and ready to help us connect with more customers.What You'll DoMake a high volume of outbound calls to customers and prospectsFollow up with customers after completed servicesContact existing customers about maintenance, services, and opportunitiesHandle inbound customer calls and inquiriesSchedule service appointmentsRecommend relevant products and servicesProvide friendly, professional customer serviceWork closely with our service and office teamsWhat We're Looking ForCustomer service and cold-calling experienceComfortable making a lot of outbound calls every dayStrong phone presence and excellent communication skillsPrevious call center, telemarketing, or inside sales experience preferredOrganized, dependable, and able to multitaskPositive attitude and comfortable working in a fast-paced environmentHVAC/home services experience is a plusServiceTitan experience is a plusWhat We Offer50% company-paid medical insurance50% company-paid dental and vision coverage401(k) with a 4% company matchSeven paid holidays each yearPaid vacation that increases with tenureQuarterly team cookouts and annual holiday celebrationIf you're confident on the phone, have cold-calling experience, and aren't afraid to make outbound calls, we'd love to hear from you. Apply today!