Customer Service Representative

Description:
TCC Technology Controlled Check Required

Monday - Friday 8AM- 5PM Hybrid 3 days in office.
The Customer Service Representative is responsible for providing and maintaining updated information for customers.
Perform administrative functions supporting customer service functions and sales order entries.
Provide monthly status of open orders and follow up with customers and Production.
Maintain record of asset delivery progress and invoicing.
Interact with Production, Buyer and Planner for follow-up of customer orders.
Resolve licensing issues received from customers and record in support database.
Maintain and improve the integrity of the data in the SAP database.
Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable.

Experience
Candidate will work as Customer Service Rep in Explosive Manufacturing Department, taking internal calls from Oil & Gas Customers. Preparing orders from shipment
Understanding of ERP Systems
1-3 years of working in SAP
Associate Degree
Office Skills
Ability to work independently