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Customer Service Representative

Tri-National

Saint Charles, MO

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JOB DETAILS
SKILLS
Analysis Skills, Communication Skills, Computer Skills, Customer Support/Service, Data Entry, Detail Oriented, Develop and Maintain Customers, Establish Priorities, Fleet Management, IBM AS-400 Server, Interpersonal Skills, Logistics, Metrics, Microsoft Excel, Microsoft Outlook, Microsoft Word, Multitasking, Order Picking/Packing, Organizational Skills, Scorecarding, Systems Maintenance, Time Management, Transportation and Logistics, Truck Driver, Trucking
LOCATION
Saint Charles, MO
POSTED
1 day ago
Job Type

Full-time

Description

Manage a board of drivers daily!

An opportunity has opened up to work at Tri-National! We are a Transportation and Logistics company, an employer of choice with a family friendly culture and fast moving environment that is innovative and growing. You would manage your own fleet of drivers by coordinating daily activity, assisting with inquires and work closely with the Customer Service Department. Be able to interconnect in a positive and professional demeanor, while building and retaining relationships with our drivers. Are you eager to grow with TNi and showcase your interpersonal and analytical skills?

RESPONSIBILITIES:
  • Pre-plan, Coordinate, and Dispatch fleet loads with Drivers
  • Ensure on time pick ups and deliveries to meet our Customer's needs
  • Ensure Driver safety, including DOT compliance, safe working conditions, and maintaining TNi Standards & Policies
  • Manage and update TMS systems to help improve and/or maintain customer metrics & scorecards
  • IBMI data entry; proficient use of Excel
  • Position is Monday-Friday 07:00am-4:30pm; requires working every 5th weekend
  • Assist with other requests made of the Operations Department

Requirements

  • Prior knowledge of the Trucking/Logistics industry
  • Must possess good communication, interpersonal, proficient computer skills and analytical skills
  • Experience with Microsoft Word, Excel & Outlook and AS400
  • Looking for someone who is self-motivated, detail-oriented, has excellent organizational skills, and possess the ability to multitask and prioritize

About the Company

T

Tri-National

Tri-National’s success is a result of one main, overlying factor – our people. With over 100 years of senior level management experience, there are very few challenges we have not experienced before. By viewing challenges as an opportunity, the TNi team uses a seasoned, professional approach to become a problem solver for our customers. Providing door-to-door service between Mexico, Canada, and the United States, TNi is considered a premier NAFTA transportation provider. Trading partners from all three countries count on us for flawless service, seven days a week. With headquarters in Earth City, MO, we can provide uninterrupted service connecting Mexico and Canada thru the central corridor of the United States.. Along with the experienced staff, TNi operates late model tractors and trailers, both equipped with satellite tracking equipment. Customers can receive hourly updates on their loads 24 hours a day

COMPANY SIZE
500 to 999 employees
INDUSTRY
Transport and Storage - Materials
FOUNDED
2000

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