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Customer Service Representative

Integrated Resources, Inc

St. Louis, MO(remote)

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JOB DETAILS
JOB TYPE
Contractor
SKILLS
Analysis Skills, Call Center Statistics, Call Centers, Communication Skills, Customer Support/Service, Detail Oriented, Healthcare, High School Diploma, Medical Billing, Medical Coding, Multitasking, Organizational Skills, Presentation/Verbal Skills, Telephone Skills, Time Management, Writing Skills
LOCATION
St. Louis, MO
POSTED
1 day ago
Schedule Notes: Monday - Friday 8am - 4:30pm (CST) Schedule may change after 6 months (CA not included) Training Schedule will be the same 100% Remote Duties: Incumbent will be a member of the Payer Solutions Operations customer service team; responsible for responding to customers and providers related to products we service. Candidate will be responsible for maintaining call center statistics including Average Speed of Answer, After Call Work and Schedule Adherence. Incumbent will handle precertification calls from HealthCare Professionals and Third Party Administrator clients as well as assist customers with provider verification. Education: High school diploma or higher Skills: 2+ years experience in service operations environment, preferably call center environment. Knowledge of Medical Coding and Billing. Articulate, service oriented and accurate documentation process skills. Analytical, attention to detail and quality oriented. Strong organizational and time management skills. Strong written and verbal communication skills. Knowledge of MS applications. Problem solving skills. Ability to manage multiple tasks and work under pressure in a fast paced environment. 40 WPM 4 Non-Negotiable Skills: - Time Management - Great communication skills (verbal & written) - Detail orientated - Fast paced City: St Louis Schedule: Start Date: 05/26/2026 End Date: 07/31/2026 Schedule Notes: Monday - Friday 8am - 4:30pm (CST) Schedule may change after 6 months (CA not included) Training Schedule will be the same 100% Remote Hours Per Week: 40.00 Hours Per Day: 8.00 Days Per Week: 5.00

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Integrated Resources, Inc

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