Customer Service Representative
St. Petersburg, FL Temp to Hire
TempExperts is seeking a Customer Service Representative for placement with a well-established community-focused organization in St. Petersburg, FL.
This is an excellent opportunity for a polished, service-oriented professional who enjoys helping people, solving problems, and keeping operations running smoothly. In this role, you will provide front-line support to residents, applicants, and community members while assisting the office team with key administrative functions. The ideal candidate is personable, organized, detail-oriented, and confident handling a high volume of inquiries with professionalism and care.
Why This Opportunity Stands Out:
Join a respected organization where your customer service skills make a direct impact every day.
Work in a meaningful, fast-paced environment that values professionalism, accuracy, and compassionate service.
Build on your administrative and communication strengths while supporting a team that serves the local community.
Enjoy a role that offers variety, responsibility, and the chance to be a dependable resource for customers and colleagues alike.
Responsibilities:
Serve as the first point of contact for residents, applicants, and visitors by delivering professional, courteous, and responsive customer service.
Answer and direct incoming phone calls, emails, and in-person inquiries with accuracy and professionalism.
Assist customers with questions related to applications, services, eligibility requirements, and general program information.
Provide support with intake forms, documentation collection, and records processing while ensuring attention to detail.
Resolve routine customer concerns and escalate complex issues to the appropriate department or supervisor when needed.
Maintain accurate customer files, correspondence, and service records in accordance with office procedures.
Support the team with data entry, scheduling, and general clerical duties as needed.
Contribute to a positive customer experience by remaining organized, dependable, and solution-oriented throughout the day.