Customer Service Representative

CentroMed San Antonio

San Antonio, TX

JOB DETAILS
SKILLS
Calendar Management, Communication Skills, Credit and Collections, Customer Support/Service, Data Entry, Detail Oriented, English Language, Health Insurance, Healthcare, High School Diploma, Interviewing Skills, Medical Billing, Multilingual, Nonprofit, Patient Admissions, Reconciliation, Regulatory Compliance, Retirement Plan, Safety Compliance, Safety Standards, Spanish Language, Team Player
LOCATION
San Antonio, TX
POSTED
1 day ago

Full-time Customer Service Representative role in a non-profit healthcare organization dedicated to providing accessible, culturally competent care in San Antonio and New Braunfels. The CSR serves as the primary contact, welcoming patients, managing registration, verifying insurance eligibility, scheduling appointments, and handling billing and collections. Responsibilities include data entry, reconciling charges, conducting patient intake interviews, and assisting clinical teams. The position requires a high school diploma, healthcare experience, proficiency in data entry, and bilingual skills (English/Spanish preferred). The organization offers comprehensive benefits, including health insurance, retirement plans, paid time off, and professional development within a collaborative, mission-driven environment. The role emphasizes excellent communication, attention to detail, punctuality, and adherence to safety and compliance standards. Applicants from diverse backgrounds are encouraged to apply.

About the Company

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CentroMed San Antonio