Accounting, BIND (Berkeley Internet Name Domain) DNS Server software, Customer Support/Service, Database Administration, Epic Systems, Finance, Insurance, Licensing, Operations, Organizational Skills
LOCATION
San Antonio, TX
POSTED
Today
Job Description
Customer Service Representative Job Summary
Seeking a dedicated and organized Customer Service Representative to join a team. This role is ideal for someone who thrives in a business-casual, non-micromanaged environment and is eager to grow within a well-established company. The position involves supporting accounts ranging from 1 to 250 trucks, ensuring accuracy in paperwork, quoting, and database management. Compensation Package
Base Salary: $40,000 - $45,000 annually
Total Compensation: $55,000 - $60,000 annually (including monthly incentives based on book of business)
Benefits:
Employee stock purchase program
Comprehensive training and licensing support (P&C license covered by the company)
Limited travel covered by the company
Responsibilities
Review and process paperwork from producers.
Bind policies and ensure database accuracy.
Handle applications, quotes, and proof of insurance issuance.
Collaborate with finance and accounting teams.
Utilize AMS and EPIC software for daily operations.
Support accounts ranging from 1 to 250 trucks.
Maintain a paperless workflow using e-pay systems.
Qualifications/Requirements
Education: High school diploma or GED required.
Experience: No prior insurance experience required; candidates from carrier or captive backgrounds are welcome.
Licensing: Willingness to obtain a P&C license within 60 days of employment (company-sponsored).
Technical Skills: Familiarity with AMS and EPIC software preferred.