Administrative Skills, Calendar Management, Communication Skills, Customer Satisfaction, Customer Support/Service, High School Diploma, Maintenance Services, Microsoft Office, Problem Solving Skills, Record Keeping, Rentals
The Customer Service Representative (CSR) provides frontline support to residents and guests, ensuring high customer satisfaction through effective communication, problem resolution, and information sharing.
- Responsibilities include handling inquiries, scheduling appointments, processing service requests, maintaining accurate resident records, and reporting significant issues.
- Requirements include at least 1 year of administrative experience, proficiency in Microsoft Office and rental systems, a high school diploma or GED, and relevant certifications.
- Key skills are strong customer service, communication, organization, problem-solving, and the ability to work independently in a fast-paced environment.
- Work hours are typically 40 per week, including evenings, with occasional overtime. Benefits include competitive pay, health coverage, paid time off, a 401(k) plan, and professional development opportunities. Join a team dedicated to community building and resident satisfaction.
T
The Michaels Organization