We are looking for a Customer Service Representative to handle high volumes of inbound calls and emails, identify customer needs, provide solutions, and escalate issues when necessary.
Responsibilities include documenting interactions, meeting individual and team quotas, and attending training to stay current.
The ideal candidate is friendly, computer-savvy, organized, and able to remain calm under pressure.
Qualifications include a high school diploma or GED, excellent communication skills, experience preferred, and proficiency with customer management software.
Benefits offered include 401(k), competitive pay, paid time off, and career growth opportunities.