Customer Service Representative

Smith Temporaries, Inc DBA CornerStone Staffing

Santa Ana, CA(remote)

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JOB DETAILS

SALARY

JOB TYPE

Full-time

SKILLS

Administrative Skills, Communication Skills, Customer Relations, Customer Support/Service, Data Entry, Detail Oriented, Develop and Maintain Customers, English Language, Establish Priorities, Foreclosures, High School Diploma, Microsoft Excel, Microsoft Office, Mortgage, Multitasking, Organizational Skills, Patents, Presentation/Verbal Skills, Publications, Quality Control, Real Estate, Schedule Development, Team Player, Time Management, Transaction Processing/Management, Vendor/Supplier Relations, Writing Skills

LOCATION

Santa Ana, CA

POSTED

28 days ago

Description: Reason: Replace FA Employee Department: Nationwide Post & Publication Job Category: Mortgage Operations Job Title: Coord,Foreclosure Duties: Provides exceptional customer service to internal and external clients for non-judicial foreclosure transactions. Processes a high volume of foreclosure orders in multiple states accurately and efficiently according to established policies and procedures. HOW YOU'LL CONTRIBUTE Role focuses on administrative tasks to support the day-to-day foreclosure process. Perform quality control check. Establish and maintain positive client/vendor relationships. Communicate with vendors and clients regarding foreclosure matters, answering questions and providing information. Monitor incoming email inbox Input and update data in proprietary application Other duties as assigned 100% remote Preferred PST based candidate, flexible to other locations provided they are able to work PST schedule. Monday thru Friday, 8am PST to 4:30pm PST, with a 30 minute lunch Flexible break schedule based on deliverable demand Skills: KNOWLEDGE, SKILLS, AND ABILITIES (KSAs) Self-starter Time Management skills Team player Resourceful Customer service skills Communication skills: verbal & written Proficient MS Office skill set; Excel skills Working with confidential and proprietary information. Able to exercise discretion, confidentiality and sound judgment Ability to work under pressure, manage challenging customer interactions, and remain flexible to changing schedules and demands Able to prioritize and complete multiple tasks within time constraints, paying particular attention to detail. Familiar with basic real estate terms, foreclosure resources Keywords: Education: High School diploma or equivalent Office or real estate related experience Non-judicial foreclosure experience preferred Skills and Experience: Required Skills: ABILITY TO WORK UNDER PRESSURE TIME MANAGEMENT ATTENTION TO DETAIL TEAMWORK EXCELLENT WRITTEN AND VERBAL COMMUNICATION SKILLS Additional Skills: CUSTOMER SERVICE VERBAL COMMUNICATION WRITTEN COMMUNICATION MICROSOFT OFFICE EXCEL WORKING WITH CONFIDENTIAL INFORMATION DISCRETION CONFIDENTIALITY SOUND JUDGMENT MANAGING CHALLENGING CUSTOMER INTERACTIONS FLEXIBILITY PRIORITIZATION BASIC REAL ESTATE KNOWLEDGE FORECLOSURE RESOURCES Languages: English Read Write Speak Minimum Degree Required: Completed High School (Diploma or GED) Patents: No Publications: No Veteran Status: No # of Positions: 1 Location: Irving, TX 4795 Regent Blvd, FL 1 & 2 Schedule: Start Date: 04/27/2026 Estimated End Date: 10/30/2026 Hours Per Week: 40.00 Hours Per Day: 8.00 Interview Notes: Financials: Max Rate 30.80 Currency USD Contact Information: MSP Contact Name: Rojas, Suzanne MSP Phone: Thank you, The Magnit Team If you have any technical questions about the Magnit Platform application, please contact the Magnit Platform at:Here’s a clean, concise summary of the role you shared: Job Overview: Foreclosure Coordinator (Mortgage Operations)Location: Irving, TX (100% remote; must work PST hours)Schedule: Monday–Friday, 8:00 AM – 4:30 PM PSTDuration: April 27, 2026 – October 30, 2026Pay Rate: Up to $30.80/hour Key ResponsibilitiesHandle non-judicial foreclosure transactions across multiple statesProcess a high volume of foreclosure orders accurately and efficientlyPerform quality control checks on foreclosure filesCommunicate with clients and vendors, answering questions and providing updatesMaintain and monitor shared email inboxesInput and update data in internal systemsBuild and maintain positive working relationships Core Skills & QualificationsRequired:Strong time management and attention to detailAbility to work under pressure and multitaskExcellent written and verbal communicationCustomer service experienceProficiency in Microsoft Office (especially Excel)Ability to handle confidential information with discretion Preferred:Experience in foreclosure, mortgage, or real estateFamiliarity with non-judicial foreclosure processes EducationHigh school diploma or GED requiredOffice or real estate-related experience preferred Ideal Candidate ProfileSelf-starter who is organized and resourcefulComfortable in a fast-paced, high-volume environmentStrong team player with flexibility to adapt to changing priorities

About the Company

Smith Temporaries, Inc DBA CornerStone Staffing

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