CUSTOMER SERVICE REPRESENTATIVE

Metcalfe Enterprises LLC

Sarasota, FL

JOB DETAILS
SKILLS
Background Investigation, Communication Skills, Customer Relationship Management (CRM) Systems, Customer Support/Service, Dental Insurance, Establish Priorities, Health Insurance, Insurance, Knowledge Base, Multitasking, Presentation/Verbal Skills, Resolve Customer Issues, Sales Support, Vision Plan, Writing Skills
LOCATION
Sarasota, FL
POSTED
4 days ago

Benefits:

401(k) matching

Dental insurance

Health insurance

Vision insurance

FAMILY-OWNED 3 RD GENERATION COMPANY SEEKING A CUSTOMER SERVICE REPRESENTATIVE - We offer a MONDAY-FRIDAY WORK WEEK, NO WEEKENDS!! HOUR NEGOTIABLE DOE- SPANISH A +

PAID TIME OFF & Holiday Pay 401K with company matching Medical, Dental, Vision & Life Insurance Benefits

Responsibilities: Provide information about the products and services to clients Work with Customer on setting up their insurance claim Manage customers appointment and scheduling based on data entered on internal CRM software Handle customer inquiries and complaints Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services Sales Support

Qualifications: Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills

Job Type: Full-time Benefits offered 401(k) matching Dental insurance Employee discount Health insurance Life insurance Paid time off Vision insurance Ability to commute/relocate: SARASOTA, FL: Reliably commute or planning to relocate before starting work (Preferred) We comply with all applicable laws regarding background checks and will provide additional details during the hiring process

Equal opportunity employer Military veterans are encouraged to apply, we appreciate your Service! We comply with all applicable laws regarding background checks and will provide additional details during the hiring process Job Type: Full-time

About the Company

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Metcalfe Enterprises LLC