The Customer Service Representative (CSR) provides friendly, efficient service in a convenience store setting, engaging with customers both in person and via phone.
Responsibilities include greeting customers, answering inquiries, handling transactions accurately, promoting sales and promotions, and maintaining store cleanliness and organization.
The role requires adhering to safety, legal, and operational policies, including cash handling, product restocking, and store sanitation.
Skills needed are excellent communication, attention to detail, and ability to multitask in a fast-paced environment. Physical requirements include standing for long periods, lifting up to 50 pounds, and working flexible hours, including evenings and weekends.
Qualifications include a high school diploma (preferred), with previous retail or customer service experience advantageous. The position offers full-time or part-time hours, with a focus on creating positive customer experiences while ensuring store safety and compliance.